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Synthesizing three decades of digital servitization: a systematic literature review and conceptual framework proposal
dc.contributorFacultad de Ciencias Economicas y Empresarialeses_ES
dc.contributor.authorMinaya, Pedro E.
dc.contributor.authorAvella, Lucía
dc.contributor.authorTrespalacios, Juan A.
dc.contributor.otherOrganizacion de Empresaes_ES
dc.date2024
dc.date.accessioned2024-07-01T09:47:42Z
dc.date.available2024-07-01T09:47:42Z
dc.identifier.citationMinaya, P.E., Avella, L. & Trespalacios, J.A. Synthesizing three decades of digital servitization: a systematic literature review and conceptual framework proposal. Serv Bus (2024). https://doi.org/10.1007/s11628-024-00559-xes_ES
dc.identifier.issn1862-8516
dc.identifier.urihttps://hdl.handle.net/10612/21686
dc.description.abstract[EN]This study, through a systematic literature review spanning 1990 to 2023, interrogates how servitization, and nowadays digital servitization, enhances manufacturing competitiveness. It introduces the DASOBI (Drivers, Actors, Strategies, Obstacles, Benefits, and Impact) framework for navigating the digital servitization transition, emphasizing strategic adaptability and technological alignment. Analysis of 157 articles reveals a significant increase in research, highlighting digital servitization’s role in competitive enhancement and customer engagement. The DASOBI framework offers manufacturers a novel approach for managing this transition, marking a unique contribution by distilling extensive literature into actionable insights for both theory and practice in the evolving field of digital servitization.es_ES
dc.languageenges_ES
dc.publisherSpringeres_ES
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 Internacional*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subjectEmpresases_ES
dc.subject.otherDigital Servitizationes_ES
dc.subject.otherIndustry 4.0es_ES
dc.subject.otherProduct-service Systemes_ES
dc.subject.otherSystematic Literature Reviewes_ES
dc.subject.otherStrategyes_ES
dc.subject.otherBusiness Competitivenesses_ES
dc.titleSynthesizing three decades of digital servitization: a systematic literature review and conceptual framework proposales_ES
dc.typeinfo:eu-repo/semantics/articlees_ES
dc.identifier.doi10.1007/s11628-024-00559-x
dc.description.peerreviewedSIes_ES
dc.rights.accessRightsinfo:eu-repo/semantics/openAccesses_ES
dc.identifier.essn1862-8508
dc.journal.titleService Businesses_ES
dc.type.hasVersioninfo:eu-repo/semantics/publishedVersiones_ES
dc.subject.unesco5311 Organización y Dirección de Empresases_ES
dc.description.projectPublicación en abierto financiada por el Consorcio de Bibliotecas Universitarias de Castilla y León (BUCLE), con cargo al Programa Operativo 2014ES16RFOP009 FEDER 2014-2020 DE CASTILLA Y LEÓN, Actuación:20007-CL - Apoyo Consorcio BUCLEes_ES


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