RT info:eu-repo/semantics/article T1 Improving conflict support environments with information regarding social relationships A1 Gomes, M. A1 Alfonso Cendón, Javier A1 Marqués Sánchez, Pilar A1 Carneiro, D. A1 Novais, P. A2 Enfermeria K1 Enfermería K1 Ambient intelligence K1 Social network analysis K1 Negotiation K1 Context-aware AB [EN] Having knowledge about social interactions as a basis for informed decision support in situations of conflict can be determinant. However, lower attention is given to the social network interpretation process in conflict management approaches. The main objective of the work presented here is to identify how the parties’ social networks correlate to their negotiation performance and how this can be formalized. Therefore, an experiment was set up in which was tried to streamline all the relevant aspects of the interaction between the individual and its environment that occur in a rich sensory environment (where the contextual modalities were monitored). This research explicitly focuses on the idea that an Ambient Intelligence system can create scenarios that augment the possibilities of reaching a positive outcome taking into account the role of contextualized social relationships in various conflict management strategies. © 2014 Springer International Publishing Switzerland. PB Springer Verlag SN 1611-3349 LK https://hdl.handle.net/10612/21639 UL https://hdl.handle.net/10612/21639 NO Gomes, M., Alfonso-Cendón, J., Marqués-Sánchez, P., Carneiro, D., & Novais, P. (2014). Improving conflict support environments with information regarding social relationships. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 8864, 779-790. https://doi.org/10.1007/978-3-319-12027-063 DS BULERIA. Repositorio Institucional de la Universidad de León RD Jul 4, 2024