TY - JOUR AU - Facultad de Ciencias Economicas y Empresariales AU - Suárez-Barraza, Manuel F. AU - Miguel Dávila, José Ángel AU - Organizacion de Empresa DA - 2020 UR - http://hdl.handle.net/10612/14068 AB - Purpose: Mexico’s public hospitals are experiencing major operational problems which seriously a ect the care of Mexican citizens. Some hospitals have initiated e orts to apply the Kaizen philosophy to improve this situation. Therefore, the purpose... LA - eng PB - MDPI KW - Empresas KW - kaizen KW - kaizen–kata methodology KW - Case study KW - Health care sector TI - Kaizen–Kata, a Problem-Solving Approach to Public Service Health Care in Mexico. A Multiple-Case Study DO - 10.3390/ijerph17093297 T2 - International Journal of Environmental Research and Public Health VL - 17 M2 - 3297 ER -